STUDY OF ALTERNATIVE METHODS FOR RESOLVING CONFLICTS IN STATE ADMINISTRATION

Natalia Stoyanova

Abstract


In the administration, as in any other organization, there are all the main types of conflicts – inner personal, interpersonal, between personality and group, between groups. Their governance is crucial to the proper functioning of the administration. Civil servants should be able to handle conflicts, and particularly conflicts of interests.

The aim of this study is to use alternative methods to resolve conflicts in the state administration in view of the specific nature of the conflict in the direction of personal or other private interest on the one hand and public interest on the other.

Keywords


alternative methods, conflict resolution, state administration

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